10% order cancelation fee before order is produced.
Please allow 45 days to process your refund. Your purchase funds are wired internationally to an International Bank Account and converted to their currency. A refund takes time due to this return process. All sales are final once product is being made. No refunds after receiving product so please make sure your purchase is final.
We understand that rare occasions occur when there is a small manufacturer defect found. For this purpose, our life sized masturbator is backed up with a 14 day defective item return policy. If for any reason the item is manufactured defective, the manufacturer has guarunteed to replace the item.
Customer must contact us to schedule a return order. Understand that it is the customers task to provide own shipping expense even if received free shipping prior. When the returned item is deemed defective upon inspection, the new item will be processed and then shipped to customer immediately.
No refunds will be deemed valid due to many health hazards precautions. We apologize for any inconvenience this may cause.
7-8 weeks delivery schedule
All sales are final once product is being made. No refunds after receiving product.
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Extended business hours
To accomodate our customers' busy schedules, we have extended our hours and are now open later.